Answers to Your Tech Support Questions

Early in my technology career I had a mentor who seemed to know everything. When we discussed projects, he always had ideas on how to accomplish our goals and always seemed to have the answer when troubleshooting problems. But one late night when we were trying to solve a server issue, he was stumped. I was a bit surprised when he brought up Google, which was relatively new at the time, and searched for the problem which eventually led to the answer. It was then that I realized you can’t know everything, you just need to know where to find the answers.

That’s one role we try to play in the Technology Department—a place to find answers to your technology questions. I’m sure most of you already know you can go to your building LTA if you have a question, or call ext. 1500 when you are here in the district, or call 224-655-1500 from anywhere. You can even open a ticket for your question by emailing techsupport@barrington220.org. 

But what you may not know is you can visit https://techsupport.barrington220.org, sign in with your Google account, and find articles and videos that may answer some of your questions.

In our Knowledge Base you can find an article with important links, a video on How to Start a Meeting in Zoom, or an article on How to Backup Data to your Google Drive. We’re adding new articles all the time so be sure to check back often. And if you can’t find an article that answers your question, click on the red Support button in the bottom right of the window and you can create a Tech Support ticket.