Navigating Self Service on Your Laptop

If you're looking for an approved district app, a bookmark to a web-based district service, or are looking for an update to a macOS app, the Self Service app is the place to start. Self Service is an application provided by our mobile device management system, Jamf, to help us manage district-specific apps and bookmarks. But even if you've used Self Service before, you may still have some questions about the ins and outs of our this important app and bookmark portal.

When you open Self Service you'll be taken to its Home screen. There, you'll find our Featured apps, apps that tend to be the most popular to download and install, or an app we'd like you to have quick access to. Below Featured is Browse. Here you can click on a category and you'll be presented with a screen with all of the apps in that category. Below Browse is 220 Bookmarks. Here you'll find a collection of bookmarks that will take you to many of the Barrington 220 web services like Skyward, Infinite Campus, and Zendesk.

In the Browse section (1) on the left you will find:

• All - All district-approved apps that you can install or reinstall, as well as 220 Bookmarks, Tech Tools, and Support apps/scripts.
• 220 Bookmarks - Same as the Bookmarks in the Home section, but they will all appear in one screen without having to scroll.
• Featured - Same as the Featured apps in the Home section.
• Apps - All district-approved apps including Microsoft Excel, PowerPoint, and Word.
• Browsers - Google Chrome, Mozilla Firefox, and the Respondus LockDown Browsers.
• Testing - Many of the apps the district uses for testing.
• Tech Tools - Apps used by the Technology Support Team.
• Support - Scripts and drivers used by the Technology Support Team. Sometimes we'll ask you to navigate to this section when troubleshooting your computer remotely.

There are some things to keep in mind when looking at an app in Self Service (2). If there's a star next to the name, that means you'll also find that app listed in Featured. Also, if it says Reinstall under the app name, the app is already installed on your computer. Sometimes a reinstall can resolve an issue you may be having with the app. Keep in mind that an app may be installed on your computer, but may still say Install under the app name in Self Service. That may mean that the app was not installed through Self Service.

Notifications is where you'll see if there is an update available for an app available in Self Service. If no you no longer want to see the notification you can click Clear.

And finally, the History section is where you'll find all of the apps you've installed using Self Service.