Wednesday, May 3, 2023

New Papercut Client Software on the Way

The Technology Department recently updated the Papercut printer/copier system to the latest version. To complete the update we now need to deploy the client version of the software on all staff computers. 

Over the next couple of weeks you will receive communication regarding the timing of the update which will be done on a building-by-building basis.


Once the client software has been updated on your computer the two things you’ll notice will be:
  1. The confirmation pop-up window will be back.
  2. The color of your printing costs will be red. 
If you see red numbers in your “Balance” window, then you know your client software has been updated successfully.

Unfortunately, this update doesn’t resolve the behavior of the software asking you to authenticate again after setting the “Remember” drop-down menu to an extended period of time. 

We are researching ways that we can correct that behavior and will keep you posted on our progress.

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