Who do I contact for tech questions in my building?

Guest Author: Kathrine Clarke, LTA at Barbara Rose Elementary School

Who do I contact for Tech Questions in my building?

Your building LTA, Library Technology Associate, is a great start to answering your tech-related questions. LTAs have a wide range of expertise on the different subscriptions that are available to staff and students. Your LTA can help with:

• Troubleshooting technology for students and staff
• Submitting tickets if extra help is needed
• Adding new students to digital platforms
• Help choosing apps for classroom use (examples: Canva, Google Suite, Nearpod, Wayground, etc.)
• Acquiring curriculum materials (e.g., ordering books and consumables from the district office or district libraries)
• Managing electronic testing (e.g., creating users and answering testing platform questions)
• Managing subscriptions (LTAs have admin access for tools like):
• Explore Learning
• Schoology
• MyOn
• iReady
• …and more!

Who can parents contact for Tech Questions?

Allowing students to come to their building library to ask their questions to the LTA is a great way to foster independence and grow self-confidence. If parents want to reach out: 

• Elementary: Contact the classroom teacher first.
• Middle School: Start with the counselor, if the issue continues, include the LTA in an email.
• Middle School and High School students can send a Schoology message or email directly to their LTA.

To find the LTA information for your building, look on the district website for Library Media Services in the Families tab.